Accountability and collaboration
#226 - Apr.2025
I've lost trust in RACI matrices.
More often, I see these matrices creating walls instead of collaboration bridges.
In plain words, most RACIs define boundaries: "you do this, I do that."
Yet, in highly collaborative environments, true ownership isn't about territories.
It's about having common outcomes and incentives, where ideas are nurtured within the team (engineers, designers, business experts).
Does this mean lowering the bar for accountability? No.
We still aim to have clear owners who account for final decisions. But this is very different from taking decisions in isolation and passing the ball to the next owner.
Accountability + Collaboration. That's the goal.
¡Saludos!
