[Weekly Retro] Undercooked

#50 - May.2024

Hi there!

💡 Here is a quick idea for the weekend:

Don’t ‘undercook’ your product.

Launching quick, small, fast iterations doesn’t mean releasing unfinished products. 

In a world where speed is the new norm, we are now facing the rise of first-iteration products - Rabbit R1, and Humane AI Pin, to name a few - that feel far from being functional, lovable and memorable.

Being lean and learning from the experience of releasing a product should not be at the expense of overpromising and under delivering.

Customers who lose trust in your promise will not wait for your next iteration. 

👨🏻‍💻 Concept I read about

Sean Ellis score:

“Sean Ellis Score is a metric used to measure customer satisfaction and loyalty to a product or service. At its core, the Sean Ellis Test is a single-question survey designed to gauge how many of your customers consider your product as must-have.

The question is: “How would you feel if you could no longer use [product]?”. The responses are: (1) Very disappointed, (2) Somewhat disappointed or (3) Not disappointed.

The goal is to reach a stage where at least 40% of your users would answer “Very disappointed” if they could no longer use your product. This is seen as a strong indicator that your product has achieved product/market fit.”

👨🏻‍💻 Interesting links I found during this week

Principles of Conversational Design | Marvel Blog

Conversational Design introduces the following set of conversational design principles to create more human-centered interactions in any type of interface.

Marvel BlogMaya Hampton

🖋️ Quote of the week:

“Relationship is a mirror in which you can see yourself, not as you would wish to be, but as you are.” – Krishnamurti